Privacy Policy

Your Data, Our Responsibility!

The privacy policy and personal information safety related to the services and Fun Features offered by Mindgame11 are defined in this document.

"Mindgame11 is neither associated with nor claims any responsibility or official status with any of the official or non-official sportsperson or team. Further, the Mindgame11 platform is not associated or affiliated with any private or government sports leagues/tournaments in any manner unless stated by the organization itself.”

Mindgame11.com is the forerunning brand of Mindgame11 Sports (further referred as “Mindgame11.com,”). Mindgame11.com is basically a fantasy sports portal which enables its users to play online fantasy sports game.

The individuals using the services or Fun Features provided by Mindgame11, or participating in the any of the program(s) or contest(s) organized by Mindgame11 is bound to comply by these Privacy policies defined by Mindgame11.

Mindgame11.com ensures to maintain and protect the privacy of the individuals using the services, Fun Features and contest(s) offered by Mindgame11.

Mindgame11 offers a variety of Fun Features to enhance the user experience which can be studied in details in the “About Us” section of our website. The individuals using the Fun Features and services provided by Mindgame11 are required to create and register an account with Mindgame11 in order to avail the services offered by Mindgame11.

REGISTRATION

The individuals wishing to use the services, Fun Features and participate in the contest(s) organized by Mindgame11, need to complete the registration process of Mindgame11.com.

Mindgame11 registration process requires the user to submit and verify certain documents for providing personal and contact information to the Mindgame11 platform. The documents required for creating and registering an account with Mindgame11 include:
  • ID
  • Email
  • Mobile Number
  • Password
  • Date of birth

USER INVITATIONS

The individuals using the services and Fun Features provided by Mindgame11 can invite other individuals who can be either non-registered or already registered users of Mindgame11 using their email address or Facebook usernames for participating in any of the Fun Features or contest (a) organized by Mindgame11.

Any questions or clarifications with respect to this Policy can be sent to Mindgame11.com at support@Mindgame11.com

The personal or contact information provided by the users can be used by Mindgame11 to either contact the user or to invite the user to register with Mindgame11.com and participate in the Online Fantasy Sports Games/Fun Features offered. In order to avail the services provided by Mindgame11, the users will have to comply with the Privacy Policy and the Terms and Conditions for participation in any of the Contest(s), Program(s) and Fun Features offered by Mindgame11.

USE OF INFORMATION:

The user information collected and stored by Mindgame11 is primarily used by Mindgame11 to provide its services and Fun Features to the users. The user information collected by Mindgame11 is associated with the contest(s), online fantasy sports games or Fun Features that the user wishes to play or participate.

Further, the collected information can also be used for the following purposes:

• For offering information demanded by the users regarding Fun Features, program(s) and contest(s) organized by Mindgame11.
• To enhance the user-experience and Fun Features offered to our users.
• Password
• For informing or notifying our users about any sort of changes, modifications or

Improvements to our website, services or Fun Features that may affect our service. The user information collected and stored by Mindgame11 can also be shared with advertisers or third parties to get to know about the site visitors and site traffic.

Mindgame11 reserves all the rights to disclose or share the personal information provided by the user to Mindgame11 with third parties in order to promote fraud protection and reduce the credit risk to minimal levels, providing services requested by the User, complying with legal process, and ensuring security related to our services.

Mindgame11 ensures its users to notify them prior using their personal or contact information (like username, email address) for any purpose. In an event wherein any user does not want Mindgame11 to use or share the user data, the users will have the opportunity to withhold their consent for their use other than as listed above.

COLLECTING INFORMATION/USE OF COOKIES:

An HTTP cookie (also called web cookie, Internet cookie, browser cookie or simply cookie), is a small piece of data sent from a website and stored in the user's web browser while the user is browsing. Every time the user loads the website, the browser sends the cookie back to the server to notify the user's previous activity.

Mindgame11 shall use cookies and similar electronic tools in order to collect user information for enabling us to provide services and Fun Features to the users. A unique number called User Identification (User ID) is assigned to the web browser of the user in order to assist Mindgame11 in understanding the individual interests of different users. Despite assigning User ID or unique numbers to different users availing the services and Fun Features provided by Mindgame11, Mindgame11.com has no way to know or decide who the User is. The user cannot be identified until and unless he/she voluntarily identifies himself/herself through the registration process.

A cookie can be defined as a piece of data stored on the hard drive of the user’s computer system that enables Mindgame11 to recognize the user, and the path user follows while visiting Mindgame11.com from one page to other. The utilization of cookies assists Mindgame11 in customizing the website as per the interests of different users helping Mindgame11 to understand how different users use the services and Fun Features provided by Mindgame11 alongside playing the Fantasy Games, such that the information can be used for enhancing the services, website, Fun Features and Contest(s) provided/organized by Mindgame11.

The cookies used by Mindgame11 do not save, store or scan any personal information from the computer system of the user. The personal information stored in the form of cookies is attained through the user’s act, which can be defined as a user’s own input on a website's form. In an event wherein the third-party advertisers associated with Mindgame11 assign their own cookies on the computer system of a user when a user intentionally/unintentionally clicks on their ad banners, Mindgame11 shall not be held responsible or liable.

In an event wherein an individual using the services or Fun Features provided by Mindgame11 visits www.Mindgame11.com, then the web servers associated with Mindgame11.com will automatically collect limited information relative to the computer system of the user, including User's IP address, (User's IP address is a numerical label assigned to each device participating in a computer network that uses the Internet Protocol for communication. This number allows computers attached to the Internet know where to send data to the User -- such as the web pages viewed by the User. It is similar to that someone needs your mailing address to send you a letter). The IP address of the user’s computer system is not responsible for sharing any sort of personal information of the user. The user information collected by Mindgame11 is used for delivering or providing the content and services demanded by the users. In addition, this information helps Mindgame11 in enhancing or upgrading the services, Fun Features or website of Mindgame11 in alignment with the user interests. Further, the collected or stored information helps Mindgame11 to analyze the site traffic and to let advertisers know the geographic locations of Mindgame11.com's visitors which ultimately signifies popularity.

There are various links and redirecting URLs’ to the third-party website on Mindgame11.com. The third-party websites have different privacy policies defined that are beyond the control of Mindgame11 and in this regard, Mindgame11 shall not be held responsible for any loss, or inadequate usage of user information. In an event wherein any user clicks on the redirecting URLs to third party websites and leaves the Mindgame11.com servers (the User can check the URL shown in the location bar of User's browser to know where he/she is or to know the location) the usage of any information provided by the user will be governed by the privacy policy of the site’s operator which the user is visiting which might differ from the privacy policies defined by Mindgame11. In an event, the user is unable to visit the privacy policy page from the homepage of the site being visited by the user, then the User may contact the site directly for more information.

The user information collected and stored by Mindgame11.com can be shared with the third-party advertisers associated with Mindgame11 to assist them to understand the preferences of the users who visit the website and also confirm the value of advertising on Mindgame11.com. The user information shared by Mindgame11 with the third-party advertisers associated with Mindgame11.com is usually in the form of aggregated statistics of traffic on various pages within Mindgame11.com.

INFORMATION SECURITY:

All the user information collected and stored by Mindgame11.com web servers is the one which the user voluntarily submits. In addition, information submitted by the user is safely and securely stored within the Mindgame11.com-controlled database. The databases used by Mindgame11.com for storing the user information are protected by a firewall. The access to such servers is strictly limited and is password-protected in order to ensure a safe and secure storage of the user’s personal information. However, Mindgame11 does not guarantee the security of the databases due to the fact that despite adopting various effective security measures, no security system is impenetrable or inaccessible. In addition to this, the user information can be obstructed amid the transfer of the information over the internet. Further, any sort of user information shared by the user amid the time of discussion over the site is public and can be easily accessed by anyone with Internet access.

Privacy Policy Updates

Mindgame11.com holds all the rights to review, modify or change the privacy policies of the site with changes or modification in the context of the internet policies. However, the usage of user information collected by Mindgame11.com will stay consistent with the policy under which the information was collected, regardless of what the new policy may be.

Third-party app & data sharing

Mindgame11.com comprises of third-party advertisers that provide ads to the users at the time of their visit to Mindgame11.com. These third-party advertisers might use the user information (excluding personal details like name, address, phone number etc.) for analyzing and tracking the user visits to this and other websites, in order to understand the user interests, and then provide goods, services and other advertisements on the basis of user interests. Mindgame11 shall not reveal, share or disclose the personal information or the identity of the user collected at the time of registration with these third-party advertisers. Several fraudulent emails, websites, blogs etc. often including the photos, logos, links, content or any other information associated with Mindgame11, may or are circulating on the Internet and claim to be from or associated with Mindgame11.com. Such fraudulent emails, websites, blogs etc. might often ask the users to share their personal details including (but not limited to) like login name, password etc. In addition, these fraudulent websites, emails, blogs etc. might even demand the credit or debit card details of the user by convincing the users that they have won any winnings or bonus amounts. Such emails, blogs, websites etc. are not associated with Mindgame11 in any manner, and Mindgame11 shall not be held responsible in an event any of the users reply to such emails or blogs or share any information with them. Mindgame11.com ?strongly recommends the users not to trust, and respond to such ails, blogs, websites etc. and also not to share any credit /debit card details with them.

Any doubts or comments with respect to this Privacy Policy can be sent to Mindgame11.com at support@Mindgame11.com

COLLECTING USER INFORMATION FROM SOCIAL MEDIA PLATFORMS

We at Mindgame11 collect certain user information from social media platforms such as Facebook and Google in order to help the users create an account on the Mindgame11 platform. The information collected by Mindgame11 is stored in the database of Mindgame11 and further displayed in the Profile section of the user in order to provide an identification of the user to both the platform authorities and other users of the site. The information collected from the aforementioned social mentioned platforms include:

Id : The “Id” here refers to a unique identification number assigned to each of the users availing the services of these social media platforms. The ID collected by the Mindgame11 platform is used to identify the user visiting and availing the services provided on Mindgame11 platform.

Email Id : The email id of the user using Facebook and Google services is collected by Mindgame11 as soon as the user registers on the platform using either of the social media platforms. The email id collected by Mindgame11 from such social media platforms is used to be displayed in the user profile section of the individual using Mindgame11 services.

First Name & Last Name : Mindgame11 also collects the First name and the last name of the individual registering on Mindgame11 through the aforementioned social media platforms. The first name and last name collected is also used to be displayed in the user profile section of the individual to validate the user as a verified user of Mindgame11.

DATE OF BIRTH : The Mindgame11 platform additionally collects the Date of Birth of the user when the individual registers on the platform using either Facebook or Google. The Date of Birth collected by Mindgame11 is used to identify the age of the user and testify whether the user registering with the platform is an adult & liable to use the services provided on the platform.

PRICING RANGE 

contents price range  is between 1 to 10,000 INR

REFUND POLICY

User pay the payment through bank and bank deducted from his/her account and not add in our wallet but credited in account than we will refund money.


We will refund any amount left in your Unutilised Account if your Account gets suspended or removed (a) due to Our failure to provide Services, (b) any instruction received from any government or regulatory authority We will refund the Pre-Designated Amount paid by You in case any Contest is abandoned in accordance with these Terms. We shall deactivate Your Account pursuant to any direction issued by an appropriate government agency and/or competent authority. If We receive requisite instructions from such authority, We shall refund the deposited amount from Your Unutilised Account to the source account, subject to applicable processing fees. In the event Our Services are not available due to reasons outside Our control, including but not limited to any failure to perform due to unforeseen circumstances or cause beyond Our control, such as acts of god, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemic, epidemic, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor or materials or any cancellation of services available on Our Platform , then We reserve the right to cancel any Contest and process refund of the Pre - Designated Amount. In the event of a Public Contest involving only two Users, where both the Users have entered the same teams (including the same captain and vice-captain), the Prize Money Pool and the Platform Fee shall be equally divided between the Users. Your portion of the Prize Money Pool shall be credited into Your Winning Account and Your portion of the Platform Fee shall be credited in the Discount Bonus Account. If there is any request for withdrawal of amount deposited in Unutilised Account, such refund request shall be processed net of GST i.e. applicable 28% GST paid on the amount deposited in Unutilised Account shall not be eligible for refund as per applicable government laws.
user will refund payment working 7-10 days.